Online Ojoor subscription contract

This Ojoor Online Subscription Agreement (hereinafter referred to as “Agreement”) is made between you and Ojoor Technologies Private Ltd, a company incorporated in Saudi Arabia under the Companies Act, and the entity you represent or, if you do not designate an entity in connection with the Subscription purchase or renewal, you personally (“Customer,” “you,” or “your.”).subsequently referred to as “Ojoor,” “us,” “we,” or “our,”(which, unless the context or meaning thereof requires otherwise, shall be taken to mean and include its successors and assigns).

In the following, each of Ojoor and the Customer will be referred to as a “Party” individually and as a group as the “Parties.”

Whereas Ojoor offers a subscription to its service, the customer wants to subscribe to it, and this business connection and the distribution of obligations with regard to that service are outlined in this Agreement. Consequently, the parties concur as follows:


A. Affiliates – This refers to people, groups, or entities connected to the relevant company (Ojoor or the Customer) through a relationship of agency, consultant, parent entity, subsidiary, sister concern, partner, or any other type of formalised strategic commercial relationship.

B. Authorized Party (Parties) – The person(s) designated by the Customer to manage, supervise, and administer HR functions using Ojoor’s Service are referred to here. The software of Ojoor must be updated with these individuals’ information.

C. Confidential Information – This includes any data identified as confidential and provided by the customer in written or intangible (reports) form, including Customer Data, Customer Transaction Data, and other data (verbally or visually).

D. Customer Data – This refers to all the information that the Customer has uploaded to the Ojoor service.

E. Customer Success Team – This refers to the Ojoor staff that is in charge of guiding, aiding, and answering any questions customers may have while using the service.

F. Customer Transaction Data – This is in reference to any transactions made by the Client using Ojoor’s

G. Documentation – This refers to the material that Ojoor makes available with the express intention of helping users understand how to utilise their service.

H. Intellectual Property Rights – This includes things like trademarks, trade secrets, patents, and copyrights on things like code, logos, designs, ideas, and content, among other things.

I. Malicious Code – Any code that tries to or actually does produce undesirable consequences, security breaches, or harm to the system or service is referred to as this.

J. Service or Ojoor’s Service – This refers to any additional support delivered by the Customer Success Team at Ojoor as well as the software as a service (SaaS) that Ojoor provides to the Customer in accordance with the Order Form.

K. SLA – This is referring to the Exhibit’s definition of the Service Level Agreement: Service Level Contract

1. How the customer uses the service.

1.1. Provision of the Service:
Ojoor shall:
(i) make the Service available to the Customer during the term of this Agreement in accordance with the Documentation and the SLA;
(ii) not use Customer Data for any purpose other than to provide the Service, to prevent or address service or technical issues, in accordance with this Agreement and the Documentation, or as directed by the Customer; and
(iii) not disclose Customer Data to anyone other than Authorized Parties. If there is a problem, Ojoor will give the customer service credits in accordance with the attached Ojoor SLA Service Credit Exhibit.

1.2. Customer Obligations:
Ojoor shall:
In line with the Documentation, Customer may permit access to the Service for use by Authorized Parties exclusively for internal business reasons of Customer and its Affiliates. Customer may not permit access for the benefit of any third parties. All use of the Service and adherence to this Agreement by Authorized Parties is the responsibility of the Customer. The Fair Usage Policy and Privacy Policy of Ojoor are accepted by the Customer and all of its employees.
Customer shall:
(a) be solely accountable for the legitimacy, excellence, and correctness of all Customer Data; and
(b) guard against unauthorised access to or use of the Service and alert Ojoor right away if it occurs.
Customer shall not :
(i) use the service while breaking the law;
(ii) send or store content that violates privacy rights, is obscene, threatening, illegal, or otherwise tortious in connection with the Service;
(iii) malicious code through the Service or to store it;
(iv) interfere with or otherwise affect how the Service or the data it contains operates;
(v) attempt to use a method not described in the documentation to access the service or any of the networks or systems that are connected to it. A maximum of the named contacts listed in the relevant Order Form shall be designated by the Customer to seek and receive support services from Ojoor. The Ojoor product(s) for which they submit support requests must be taught to Named Support Contacts. In relation to this Agreement, Customer is responsible for the actions and inactions of all Authorized Parties and Customer Affiliates. In order to fulfil its duties under this Agreement, Customer (and by extension, its employees and its Affiliates) allows Ojoor and its Affiliates to handle and process Customer Data.

2. Proprietary Rights

2.1. Intellectual property owned by Ojoor and rights reserved. All rights, titles, and interests in and to the Service, Documentation, and other Ojoor intellectual property rights are owned by Ojoor and its licensors. Ojoor reserves all rights, title, and interest in and to the Service, Documentation, and all associated intellectual property rights, subject to the limited rights expressly provided hereunder. Customer is not given any rights under this agreement save those that are specifically stated in it.

2.2. License Grant: In accordance with the terms and conditions of this Agreement and the scope of use specified in the applicable Order, Ojoor hereby grants Customer a non-exclusive, non-transferable right to use the Service and Documentation only for internal business purposes of Customer and Affiliates and only during the Term.

Acquisition, Amalgamation, Demerger, and Merger: The licence must be transferred to the other entities in accordance with the National Company Law Tribunal’s or the appropriate court’s order and without any transfer fees when the Customer is merged, amalgamated, or demerged under the Companies Act. In this situation, there would be a one-time migration fee that could not exceed the cost of a membership for one month plus any applicable taxes to migrate all pertinent data into the new company. The price is subject to modification for any international licencing or rights transfers in accordance with Ojoor policies.

2.3. License Restrictions:
Customer shall not
(i) modify, reproduce, or produce any works derived from the Service or Documentation;
(ii) give the Service or Documentation, other than to Authorized Parties as permitted herein, a licence, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, offer in a service bureau, or in any other way make them available to a third party;
(iii) except as permitted by law, reverse engineer or decompile any part of the Service or Documentation, including but not limited to any software used by Ojoor in providing the Service and Documentation;
(iv) use the Service or Documentation to access any currently marketed good or service;
(v) duplicate any Service or Documentation features, functions, integrations, interfaces, or graphics.

2 . 4. Ownership of Customer Data As between Ojoor and Customer, Customer owns its Customer

2.5. Customer Input: Customer input is anything a customer may have given Ojoor in the form of a suggestion, feature request, enhancement, or bug repair about Ojoor’s product offerings. Any customer input may be used by Ojoor or incorporated into the service under a royalty-free, transferable, sublicensable, perpetual licence. Ojoor is not required to make customer input into a customer, and customers are not required to submit customer input.

2.6. Statistical Data Use: The statistical information derived from the operation of the Service, including without limitation the quantity of records in the Service, the variety of transactions, configurations, and reports processed in the Service, as well as the performance metrics for the Service (the “Aggregated Data”), may only be used by Ojoor. Nothing in this agreement should be interpreted as preventing Ojoor from using the aggregated data for business operations, provided that this use does not directly or indirectly reveal any individual’s identity or any specific information they may have submitted into the service. Any individually identifiable information or corporate identifiable information is never included in the aggregated data.


3.1. Confidentiality: Except as reasonably required to carry out its obligations or exercise its rights under this Agreement, a party must not disclose or use any confidential information of the other party without first receiving the other party’s prior written consent.

3.2. Protection: Each party promises to treat the other party’s confidential information with the same level of care as it does its own similar information, but in no event less than a reasonable standard of care.

3.3. Compelled Disclosure: As long as the party compelled to disclose the other party’s confidential information promptly notifies the other party of it (to the extent permitted by law) and offers reasonable assistance, at the other party’s expense, if the other party wishes to contest the disclosure, it will not be considered a breach of this agreement.

3.4 Remedies: The other party shall be entitled, in addition to any other remedies available, to injunctive relief to enjoin such acts if a party discloses or uses (or threatens to disclose or uses) any Confidential Information of the other party in violation of the confidentiality protections set forth herein. It is acknowledged by the parties that any other available remedies are insufficient.

3.5 Exclusions: Any of the following information is not considered confidential information:
(i) without breaking any obligations owed to the other party, becomes widely known to the public;
(ii) without violating any duty owed to the other party, was known to a party before it was disclosed by the other par